Terms And Conditions

Welcome to Silnovo. This website is owned by Gopal Garu. These Terms of Service (“Terms”) govern your access to and use of our website, online store, and related services provided through Shopify. By visiting or making a purchase from Silnovo, you agree to be bound by these Terms along with our Privacy Policy and Refund Policy. Please read them carefully before using our services.

1. Access and Account

By using our services, you confirm that you are at least 18 years of age or the legal age of majority in your state or territory. If you are under 18, you may use this site only under the supervision or consent of a parent or guardian.
You may be required to provide accurate personal and payment details to place orders. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Our Products

We strive to display and describe our products as accurately as possible. However, colors, sizes, or details may vary slightly depending on device screens or lighting. Silnovo reserves the right to limit quantities, modify product details, or discontinue products without prior notice.

3. Orders

Placing an order on Silnovo constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. Orders are confirmed only upon successful payment processing or COD verification. Please review your order carefully before checkout, as cancellations may not be possible after dispatch. All returns and exchanges are governed by our Refund & Return Policy.

4. Prices and Billing

All prices on Silnovo are listed in Indian Rupees (INR) and may change without prior notice. Shipping charges, if applicable, will be displayed at checkout. By submitting your payment details, you confirm that they are accurate and that you are authorized to use them. Promotional offers, discounts, and coupons may have additional terms and expiry dates.

5. Shipping and Delivery

We provide delivery across India through reputed courier partners. Estimated delivery timelines are mentioned on the Shipping Policy page but may vary depending on location, weather, or courier performance. Risk of loss and ownership of items pass to you once the order is dispatched from our warehouse or supplier.

6. Intellectual Property

All text, graphics, product images, logos, and other content appearing on this website are the property of Silnovo or its licensors. You may not copy, reproduce, distribute, or exploit any content from this site without prior written permission.

7. Optional Tools

We may offer access to third-party tools or applications integrated with Shopify. These are provided “as is” without warranties, representations, or conditions of any kind. Your use of such tools is entirely at your own risk, and you should review the terms of the respective third-party providers before use.

8. Third-Party Links

Our store may contain links to external websites not operated or controlled by us. Silnovo is not responsible for the content, products, or privacy practices of any third-party websites. Accessing such sites is at your own discretion and risk.

9. Relationship with Shopify

Silnovo operates independently as an individually owned store hosted on Shopify’s platform. Shopify provides the e-commerce infrastructure but is not a party to any transactions made through PrimiumKart. All product sales, payments, and communications are solely between the customer and Silnovo.

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Because our store is hosted by Shopify, some information may be processed by Shopify in accordance with their privacy standards.

11. Feedback and Reviews

By submitting reviews, feedback, or suggestions, you grant Silnovo a perpetual, royalty-free license to use, reproduce, publish, or display such content in any format. You confirm that you own or have the right to share such content and that it does not infringe upon any third-party rights.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors or cancel orders affected by inaccuracies without prior notice.

13. Prohibited Uses

You agree not to use this website or its content for any unlawful, abusive, or fraudulent purpose. This includes transmitting viruses, engaging in harassment, misusing discount codes, collecting user data without consent, or violating any laws or third-party rights. Silnovo reserves the right to restrict access to any user engaging in prohibited behavior.

14. Termination

We may suspend or terminate your access to our services at any time, without prior notice, if you violate these Terms. Upon termination, obligations related to intellectual property, indemnification, and limitation of liability will continue to apply.

15. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, unless otherwise required by Indian consumer law. We do not guarantee uninterrupted, timely, or error-free service.

16. Limitation of Liability

To the fullest extent permitted by law, Silnovo and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products. This includes loss of profits, data, or business opportunities, even if we were advised of such possibilities.

17. Indemnification

You agree to indemnify and hold harmless Silnovo, its affiliates, partners, employees, and Shopify from any claims, damages, or expenses resulting from your breach of these Terms or violation of any law or third-party rights.

18. Severability

If any part of these Terms is found invalid or unenforceable, that portion shall be removed, but the remainder shall remain in full effect.

19. Waiver and Entire Agreement

Failure by Silnovo to enforce any right or provision shall not constitute a waiver of that right. These Terms, along with our Privacy Policy and Refund Policy, form the entire agreement between you and Silnovo, superseding any prior understandings.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without written consent from Silnovo. We reserve the right to assign our rights and obligations to another party without notice.

21. Governing Law

These Terms are governed by the laws of India. Any disputes arising under or related to these Terms shall fall under the jurisdiction of the courts located in India, where Silnovo operates.

22. Headings

Headings in this document are provided for convenience and do not affect interpretation.

23. Changes to Terms of Service

Silnovo reserves the right to modify or update these Terms at any time without prior notice. The revised Terms will be posted on this page with the updated effective date. Continued use of our services constitutes your acceptance of those changes.

24. Contact Information

For questions regarding these Terms of Service, please contact us at:

Silnovo.in
Email: support Silnovoinfo@gmail.com
Phone: +91-8445706770
Address: 15, Gonda atas , 15 Gonda atas , 281406 Mathura, Uttar Pradesh UP, India